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Friday, February 18, 2011

DePaul Interview About SMASHUP

Recently I had the chance to speak with Kris Gallagher from DePaul University on how their SMASHUP has changed social media for their school. DePaul’s SMASHUP was launched in October and is one of the first live SMASHUP sites. Kris oversees the social media for the school and manages the SMASHUP.

Q: Why did you want a SMASHUP for your university?
Kris: “We had a lot of people doing social media at DePaul. We maintained a directory page but it was not exciting visually. The SMASHUP made a live feed from everything, showed the most recent posts and the video was much more accessible. By displaying content as it is done in SMASHUP someone could immediately say, ‘Yeah, that’s useful to me.'"

Q: What benefits have you experienced from having a SMASHUP?
Kris: “The SMASHUP is a good central place to have all the University’s social media. It has made the maintenance much easier. People really like it. Also with Google Analytics [integrated] on the SMASHUP it’s now easy to track what’s being looked at - how many visitors the site has, which tools are being used the most and where traffic is coming from.”

Q: What do you like most about SMASHUP?
Kris: “It’s easy to update. You log in, put the info in, and you’re ready to go. Even if I’m gone I can turn it over to someone else and they can manage it easily.”

Q: How often do you make changes to the DePaul SMASHUP? How much time would you say you spend on the SMASHUP monthly?
Kris: “We only make changes about once a month. Mostly we just make sporadic changes when we need to add a new group or change the focus on the main page to a different group. On average it only takes about 3 minutes to make a change. “

Q: Are you using your social media sites more frequently because of SMASHUP?
Kris: “No, but we are pushing out the SMASHUP through social media. By using the SMASHUP we are able to gather and promote information faster and more broadly than before. And now people are more aware of our social media sites.”

Q: Have you pushed the SMASHUP out to your students? If so, how have they responded?
Kris: “We’ve pushed it out through Social Media and there have been no complaints. Students are used to seeing things in this way, so no news is good news. They aren’t complaining about how behind the university is. “

Q: What expectations did you have for SMASHUP? Did it meet them? Exceed? etc?
Kris: “One of our biggest expectations was to create more traffic. SMASHUP has exceeded that. We’ve had about 1700 page visits with each person viewing two or more pages, spending an average of 2 or more minutes on each. SMASHUP has increased the exposure rate. Another expectation was to improve on the directory visually and now with a SMASHUP it looks sharp.”

Q: Do you feel that your SMASHUP is unique to your university? Why?
Kris: “It’s unique in a way; there are other universities that have it but it shows how our university is using our social media compared to other universities. The SMASHUP fits well with our website and by working with the design team at AllofE we were able to incorporate our logo and colors to reflect our overall university site.”

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Wednesday, January 19, 2011

Mobile App Revolution

Back in the early days of social media, I remember getting on Facebook and Myspace from my laptop and “socializing” online. It’s funny to think about how far social media has come in just a few short years. Many new social media innovations coincide with the popularization of smart phones like Blackberries, Android phones, and of course the iPhone. In the beginning, users would just hop onto their small-screened mobile web browsers and squint their eyes to read content and struggle to click around. I’m sure many users experienced a similar experience I did, such as accidentally “like”-ing something on Facebook while trying to navigate on my phone’s web browser.

Thankfully, someone came up with the wonderful idea of social media mobile applications. These apps are an amazing tool that have certainly broadened social media horizons. With so much time being diverted to social media it would only make sense that users would access social media from anywhere possible, especially their phones. Obviously many location based social media sites are actually best used on mobile phones, such as Foursquare and Gowalla, because users can check in using the GPS on their phone. Other social media sites are becoming more and more popular on mobile phones. Twitter CEO Dick Costolo recently announced that 40% of all Tweets come from a mobile phone. That’s up from 20-25% from a year ago.

Phone manufacturers have even realized the fact that many are using their phones for social media. Phones are beginning to become more focused around social media and staying connected (Remember the Kin?). Microsoft, for example, introduced the Windows 7 Phone, which is all about social media. On its “people hub” not only can you view your Facebook feed or contacts from Facebook, but with the “Me Card,” you can even update your status and change your profile picture across multiple social networking sites. For many phones, social media apps are pre-installed. Smart phones and social media seem to be a perfect combination. Phone manufactures like to market on social media sites, and social media sites love to be on cell phones - it’s a pretty mutually-beneficial relationship.

Another great thing about mobile apps for social media is the fact that different apps are being developed every day and if you don’t like one, another is probably on it’s way. With the abundance of twitter applications out there you can basically choose what information you want coming to you from Twitter, from only the latest tweets, to full site functionality, or even Twitterfeed, which offers to automatically tweet posts published on a blog using RSS.

It’s amazing to think where social media and cell phones will be in only a few more years, but for now, I’m content with social media apps.

What do you access you social media from, phone or computer?
Any thoughts on what phones best incorporate social media?

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Wednesday, September 1, 2010

You Have a New Friend Request...

As a recent addition to the AllofE team, I thought I'd introduce myself. My name is Rachel and I am in my first year of a PhD program at the University of Kansas in Rhetoric & Composition. This past year I received my undergraduate degrees in English & Spanish and I hope to teach at a University in the future.

I know it sounds like a different profile than you might have expected of a person writing to you from AllofE, but I am confident that my personal style and varied interests bring something unique to the already exciting direction we're going right now.

And, well the truth is, I feel that I am a lot like the people AllofE Solutions works with, so let's connect! This past year I made a promise to myself that I would actively seek out knowledge about social media, technology, and ways to be a better connected teacher in the future. When I found the opportunity to work with AllofE Solutions and continue working toward my graduate degree, I knew it was the perfect fit. I represent many of the people directly affected and influenced by ContentM systems, higher education, and of course, social media. I want to learn outside of the classroom over the next few years and stay ahead of my colleagues. I hope ultimately I'll be more marketable as a teacher and socially connected as a person with this knowledge and experience that is necessary for success today in the U.S. I want to be connected: with other teachers, administrators, and most of all - my students.

Who am I?
I am a student. My weekly agenda, both academic and social, are run by these systems - I communicate, receive information, research, and spend every day working with social media and higher education curriculum management systems.
I am a future teacher. As early as next year I will be teaching my own classes, and as late as five years from now, I will be done taking classes and ready to be a full-time teacher. I need to know what is going on with these systems, how easily accessible they are to teachers, and how I can keep up with technology at the pace my students will be in their lives.
I research Language and Writing. Just last week, the professor of one of my classes stated that technology is changing the way language works in society, and the current generation (oh, that's me...and you!) needs to evolve with it in order to understand and work with it in the future. I'm here to keep evolving with this language. Too many times I have heard teachers concerned about holding onto the way they learned about language & books, assuming they cannot keep up with the changes in technology today. Why not learn how to "keep up" with it and use it to my advantage? If my students write differently because they communicate more via Twitter, Facebook, and texting, I won't turn my nose up and act as if it's not legitimate, because most likely it's the most legitimate language in their lives! I want to study and collaborate with them to see what writing can and will be in the future.
I am an alumna. Not only have I now entered a huge network of graduates from undergrad, I am also an alumna of a sorority, service fraternity, and a number of other social networks. Why wouldn't I want to keep up with those people, learn from others who have been out of school longer than me, and know how to utilize social media to connect in ways my parents couldn't have even imagined when they graduated from the same school almost 30 years before? That's just exciting. I can keep in touch with friends, connect with new colleagues, and continue to expand my social "network" exponentially each year.

So here I am. I love to write, I love challenges, and I love connecting with others. You may hear from me quite a bit about the exciting things that we have going on here at AllofE: about what I'm learning and how we can connect and evolve together. Survival of the fittest isn't so threatening when you know there are people like AllofE to make sure you come out on top.

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Tuesday, July 20, 2010

Social Media sites get organized with SMASHUP

by Meagan Smith

Social networking has become increasingly important throughout the 21st century. Social media web pages, known as social sites, have been getting more and more attention universally for their ability to help users gain recognition for individual talents, build important relationships whether for their career or personal life, and help them gain valuable networking resources.

For universities, social media has quickly become the focus for marketing and recruiting purposes and can allow students following their university stream to keep up on recent events, news, and announcements happening around their university. Universities can use social sites like Facebook and YouTube as a free source for marketing themselves and increasing their brand recognition to potential students or employees. For instance, instead of having to go through the expensive process of purchasing and burning DVDs to get your school marketing campaigns out, you can simply upload your videos onto YouTube!

University twitter accounts allow students and employees to find people who are key influential members in their community and follow their tweets. If you or someone from your university is an active member in the community you can get your word out to students who are interested in what you have to say. A university blog can help university members find out what their students are thinking about recent happenings around campus which could be a crucial step in your decision making processes. These are just a few examples of the many types of social media sites that can be beneficial to universities. Needless to say, social media has become a vital tool that should be utilized by universities everywhere and ContentM makes it easy to do just that.

If you are a current user of multiple social media sites then you know first-hand how many separate links and web pages must be opened to view them all simultaneously. Not only does having that many browsers open slow down your system, but it can quickly become an end-users nightmare trying to figure out which web browser belongs to which social media site. AllofE’s ContentM system is built around web 2.0 functionality and makes it simple to store all of your social media needs on one convenient page using our RSS feed panels. ContentM has prebuilt social networking panels that allow you to simply paste your social site link or username in the allotted area, hit submit, and view your content in one clean, organized location. ContentM allows you to have your Facebook fan page, Twitter feed, Blogger feed, Flickr pictures, and much more all neatly organized on one convenient page which allows viewers to spend less time searching for your social sites and more time actually viewing them!

Having a social media initiative isn’t good enough unless it’s organized and easy to get to. Being a beginner with social media sites myself, I know how frustrating it can be when you want people to check out your social pages but can’t find the right link to it or having your web pages be so disorganized that you don’t know which browser houses which social site. Since I’ve started using ContentM for our social media needs I have just one link to share with everyone and they get our most recent blog postings and twitter feeds. It’s just that simple! Check out a couple of our example pages listed below if you’re interested in what ContentM can do for you.

Click Here to See Example Site #1

Click Here to See Example Site #2

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Thursday, June 17, 2010

DCWeek SMCEDU Panel Video

This video is from the SMCEDU panel at DCWeek. It discusses a lot about the lack of social media in higher education and how useful it can really be. It works hand in hand with the SMashup we offer for university social media initiatives. Click here to find out more about the SMashup. Social media in higher education is so lacking, and SMCEDU is truly trying to bring change. I'm happy to be a part of it-Watch this video!



It's tragic really, that employers expect new employees to know social media, but universities aren't teaching it in class. Well, I take that back. A few are. Professor Yaros is.The ContentM SMashup will allow universities to pull together all aspects of their social media initiatives. But using social media should go far beyond recruiting purposes. Educators should be integrating social media into the education experience, as Yaros said. There's so much more to social media in higher education than just using it for recruiting purposes. It's sharing, it's collaborating, it's learning, in a community. Social media can no longer be ignored. And universities that continue to ignore social media, in any facet, will learn the hard way.

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Friday, May 21, 2010

Becoming a Branded Educator

Lately I've been working more and more closely with school district administrators and I'm seeing more and more benefits of establishing a strong, collective--yet focused--web presence as part of your personal brand. Furthermore, I'm really starting to see how those benefits relate to the schools and districts these educators represent.

Take the two I've worked most closely with, Eric and Patrick. These two have really got something going with their websites (Eric's // Patrick's). They have been amazing to work with so far and the three of us will now be hosting a Webinar talking about creating branded websites for educators, how it can be done, why it's important and the benefits of having a central hub for all aspects of your virtual brand (click here if you'd like more information about the Webinar). With their websites, not only do they keep the community, students, and parents in-the-know, but their entire Twitter PLN knows what's going on. They are better able to collaborate with schools from across the country. They can get their school in the news. But the best part is that the same sort of website will work for teacher too, not just administrators. The possibilities are endless. Just see below for a Prezi I created about building branded websites for Administrators:

And here's one for teachers:


Social media affects every single one of us (student, educator, teacher, professor, or administrator--and all those outside of education), whether we realize it or not. It's a conversation, it's news, it's now.

We are working to establish a platform that enhances the use of social media in education and brings together all aspects of an educator's brand. It will harness the sheer power of social media and add immense value to an educator's brand. It is so exciting to me to see all of the educators I chat with on Twitter (both K-12 and Higher Ed.) that are working to form this sort of revolution in education. These educators are using tools to better their students, their schools, and their districts. And to increase learning, engagement, and excitement about education.

As a current student myself, I have yet to see anything even relating to social media in any of my classes (neither as a topic nor a tool), and it's very disappointing to me, as I can see daily the affects of using social media in real-world application through the amazing educators (both K-12 and Higher Ed.) that I've met THROUGH social media. Such a disappointment. So many educators are lacking in [student engagement, making things more interesting, getting creative, trying something new, and the list goes on and on]. And also, not only are some educators unwilling to give social media a try, they put bans on things like YouTube, Facebook, etc. in the classroom and some even ask parents to ban all social networking at home.

Instead of all of this, teach students to use it safely, teach students in a way that engages them and gets them more involved in the lesson. The key is to use it well. It's not social media or technology for the sake of social media or technology, but it provides added-value to the lesson. It gets students excited about learning. Here's an example of one educator (Mr Haines) that realizes that students "don't care what they are taught, they care about how they are taught": Twanimal Farm.

It's so inspiring to me to have met so many educators that want to make a difference, and I'm glad that I've had the opportunity to talk to those that are passionate, and that are willing to try new things. The longer we keep up the conversation, the more people we get involved, and the more things change, this conversation becomes even more pertinent and more focused.

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Friday, April 23, 2010

Jump on the Bandwagon!



The debate as to whether or not social media sites have an educational benefit seems to be never-ending, but as studies continue, there is more and more reason to believe that there is a lot to learn from social networking/media. Sites such as Facebook, Myspace, Twitter, Flickr, LinkedIn, and YouTube are teaching students the kinds of 21st century technology skills that professionals are expected to exude in the real world.

"Students are developing a positive attitude toward using technology systems, editing and customizing content and thinking about online design and layout,” said Christine Greenhow, a learning technologies researcher at the University of Minnesota. “They're also sharing creative original work like poetry and film and practicing safe and responsible use of information and technology. The websites offer tremendous educational potential."

Colleges spanning the country ranging from Stanford to Duke are choosing to use popular social media sites as part of their curriculum. The following is a list of schools that are using social media in a new and innovative way:

At the City University of New York, Professor Jeff Jarvis is teaching a class that focuses on the use of social media for newsgathering. This is a class only offered to graduate students in the Graduate School of Journalism and it teaches students that they can find breaking news with the use of real-time searches.

There have been numerous times throughout my college career when I’ve been given an assignment, but just can’t get the creative juices flowing and can’t seem to get an idea together. But luckily for the students at Stanford, that will never be an issue for them. Faculty and student projects can be found on the school’s Facebook page, so if you find yourself looking for inspiration, the page is filled with videos, pictures, and other previously done works.

The use of Twitter and Facebook is one thing; though incredibly useful, neither requires much effort. But the University of North Carolina at Chapel Hill has found a way to take things to the next level. They created their own channel on YouTube and packed it tightly with information and educational videos. These videos relate to topics such as health care, medicine, business, and information technology, all of which serve as aids in the classroom.

Colleges and universities aren’t the only ones hopping on the social media bandwagon. Chris Copeland, a Birmingham language arts teacher at Vestavia Hills H.S., uses Twitter to tweet his lesson plans. Not only does he feel that his tweets make it easier to keep up with what’s going on, but he also feels that sharing lesson plans on Twitter can help other teachers get good ideas for their own lessons. Furthermore, tweeting keeps a record of what has been happening in the classroom, which proves to be extremely beneficial for absent students.

Although there is no doubt that these social media sites can prove to be more than beneficial, some teachers would argue that they can be incredibly distracting. A recent and very popular trend has been to live tweet in the classrooms. Some say that it is engaging and encourages students to take part in interactive learning who might otherwise sit in the back corner of the classroom and not say anything. However, others say that Twitter is too fast paced; everyone must fully understand it to make it work, and the extreme multi-tasking can be unhealthy for students.

“Students have to ‘get’ Twitter before live-tweeting,” Kris Aylett from Ocean Springs, Mississippi said. “I found it a distraction in class. Students would tweet two times and text or use Facebook the rest of the time.”

The debate will continue to rage on, but where do you stand? Are you a socialite?

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Friday, February 5, 2010

Why a Great CMS Helps Build Your School District's Brand

by Katie Brosious

In response to both Eric Sheninger's post about the importance of branding in education, and Trish Rubin's blog, EdVentures in a New York Minute, about branding in education, I started to think about how, with a CMS, schools can use their district Web site to establish a brand.


The Importance of a Brand in Education

Although I will leave this part mostly to the experts (Thanks Eric and Trish!), I will say a few words about the importance of a brand in education. Education is a service. Education is just like any other service in that it must exude value in the business that it is in, in order to attract new students. In education, school districts must show academic value. Bad or good; clear or not, everything--person, place, or thing--has some sort of brand attached to it. It's what others think and feel about what you have to offer.

Why doesn't education take advantage of this? Especially K-12 school districts! Universities have come a long way, and seem to be working on establishing their own individual brand. However, many school districts do not put their best foot forward...To network, to evolve, to improve, and to show the world what they are accomplishing.

But how would they spread their message? It's not like school districts have the advertising budgets of McDonald's or Coca Cola. They have the label of 'school,' which implies education, but it's extremely obvious that no two schools are the same. Its important for schools to build their brand because school districts, more than any other educational institution, need to stay updated and in the know. Today's K-12 students are tomorrow's leaders. It is essential for schools to have a cohesive mission, a set of values, and a sense of pride within the district, which can be done by establishing a brand.

Branding on the Web

More and more, school districts are using social networking sites like Twitter to extend and enhance their brand. Some Twitter accounts are for the whole district, some just for a school, and some are from teachers, staff or administrators from the district. Each Twitter account is another point of contact for that district. It improves community outreach, makes the district more personable and personal, and helps to spread the district message. Social media sites like Twitter are great. And they're an extension of the district brand. But they just aren't enough. Even if a district has a great media presence, consistency throughout the district all-inclusive WEB presence is key.

Aside from social media, the school district Web site is often the most important point of contact for the school district. If community members want to know what time the football game is on Friday, the district site is the first source of information. The district Web site is like the Encyclopedia for that district. Students, parents and community members expect to have all of their questions answered simply by clicking over to the district Web site. It must support a cohesive brand and mission along with all other point of contacts for that district on the web.


Using ContentM K-12 to Brand your District


The best and easiest way to build a school district Web site is with a CMS like ContentM K-12. Not only will you be able to design and implement your school district Web site with ease, you (or anyone else) will be able to maintain it with a few clicks. You will be able to update your Web site in seconds when you need to (i.e., for snow day cancellations or delays). You can spread the word about your district's overall academic accomplishments. You can show your students' accomplishments. The best Web sites are dynamic and fluid; they are always changing as new things happen. School district Web sites should be no different.

Aside from being able to update and maintain the district site easily, you can use a CMS like ContentM K-12 at any level of your district, including individual school sites, individual classroom/teacher sites, Web sites for the PTA or Athletics, etc., extending your brand through all sectors of your district by keeping the theme and message fluid throughout each site. There's an eSchool News article about a school district that got it right. Recognizing the need "
to leverage our entire digital environment, to bring in tools for all our teachers, principals, and staff to communicate with all our stakeholders, and to provide a way for our stakeholders to engage in communications with us," this California school district implemented a CMS to improve its communications with parents and the community.

After establishing a branding network for your district, you can use all those Web 2.0 goodies that will make your district look great and that students will love to view and create, building their exposure to technology as well as your own.

YouTube, Twitter, and Blogs, Oh My!

These tools are really underutilized and overflowing with potential. Our CMS offers these tools as part of our panel-based technology, so you can easily upload your Twitter feed or a YouTube video you posted. Kids love the Web 2.0 stuff because it's a break from the norm, and so do teachers and administrators, like the ones that I meet every day on Twitter. Instead of having students write a paper, why not create a blog discussion about it? Teamwork is a key skill, and blogs and comments promote it in a fun way. With a CMS, teachers can easily post the blog on their Web site and have their students contribute.

As another example of using Web 2.0 in the classroom, take a video camera on a field trip and interview the kids about their opinions on where they are. If you take them to a museum, what was their favorite part? And why? Better yet, let the kids ask the questions! Putting these videos up on your classroom site is a great way to get students involved in using technology and reaping the benefits, and parents will love it so they can see what their kids do all day.

All of these ideas will show your audience (students, parents and community) that you and your school district have a dedication and commitment to using technology. Even if you only posted these on your own classroom site, a classroom site is simply an extension of the district brand.

Why Build a Brand?

When my family moved from New York to Texas, my mom had to figure out where to send my brother, sister and I to school. However, just by looking at a few Web sites she easily chose a school district for us to attend, because she couldn't get a feel for what some district Web sites were trying to say, couldn't sift through the clutter, or just really couldn't get a feel for the school's goals or values. How else would you choose a school district from 1,000 miles away other than calling the school? I wouldn't want to be the school district to get overlooked based on a poorly designed Web site with no purpose. District Web sites mean more than some may think.

A brand sets you a part. It differentiates your school district from the next. It's an experience. Why not be the best? Your school district works hard to fulfill its potential. Don't fall short because your Web site doesn't perform, become a "Brand-Ed" school district.

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Thursday, February 4, 2010

Of Google Analytics and Nightmares

The following post was written by Mark Van Tilburg, the executive director of marketing and communications at Youngstown State University.

Before anybody dreamed up the term “Web-too-point Oh,” when having a fax machine of my own and three buttons on my desk phone made me a state-of-the-science communications executive, I carried myself with such great confidence and a kind of light-footed romantic sense of the world that all problems, great and small, were manageable. I slept every night straight through, certain that the next day’s challenges would be easily conquered.

What a lovely dream.

Yes, my days as an Olympic-class sleeper (able to log a solid 9 to 14-hours in nearly any circumstance) are now but a distant memory, lost to the cold sober reality that one of my jobs as a university marketing director is to manage the never ending development and deployment of the university’s website.

I fear that those halcyon nights of yore, will likely never be mine again, because everybody is looking to me to ensure that the institutional branding goals and web content integrity meet their expectations. Every one of our faculty, all alumni, donors and current students (not to mention the universe of web surfers, IT geeks, high school students, parents and grandparents) has 24/7 accesses to monitor our progress.

It’s no wonder, me thinks, that many days I just want my pillow and a couple – seven stiff shots of Black Jack. As John Keats (the greatest English poet of all times, period!) so aptly put it:

O, for a draught of vintage! that hath been

Cool’d a long age in the deep-delved earth,

………

With beaded bubbles winking at the brim,

And purple-stained mouth;

That I might drink, and leave the world unseen,

And with thee fade away into the forest dim….

Is anyone else out there suffering, even mildly, from flights of fancy and distraction or similar symptoms?

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Friday, January 15, 2010

Getting My "Tweet" Wet

I’ll be the first to admit it; I was not a fan of Twitter. Actually, there is no way I am the first to admit that. Surely people all over the world could not figure out the point or logic behind “tweeting” constant updates about your life to complete strangers. I tried everything. I bought a book called Twitter for Dummies, I designed my own fun little background, I even followed by life long idol Britney Spears, and yet I could still not see the light behind this social networking God called Twitter. I mean, do people really care about my petty tweets that read, “I’m going to cut my hair like Kate Gosselin tomorrow” or “I hate snow”? Surely not.

But then I began working in the real world, and come to find out, Twitter does serve a purpose beyond simply stalking your favorite celebrities or the cute guy next door (and his pestering girlfriend, but details are relative). No, actually it can be a highly effective source for sharing and receiving information. For example, after I post this blog entry, I will tweet about it, thus generating more readers. But seriously, Twitter is like a dream come true for businesses. Who would have thought that such a wide variety of information can be conveyed in 140 words or less?

For example, I work at a computer software company that specializes in custom and complex projects for major universities, Fortune 500 companies, government organizations and leading K-12 school districts, but my area of concentration is our latest content management system for higher education. I thought Twitter may be of some use to me, not so much to sell the product, but just to connect with others and see what people are saying about the current CMS market. Come to find out, I was dead on. It’s amazing how many people actually tweet about CMS.

Today, however, I came across a tweet that was disheartening, yet admittedly, a little exciting. Jstepka is a man I have never met. I don’t know what he does, where he’s from, or what his interests are. But I do know that approximately 16 minutes ago he tweeted, “Every CMS, ever, sucks ass.” Tweets like this tell me two things: 1. He has obviously never tried out our product – POTENTIAL CLIENT (just kidding) and number 2. There is obviously a very ripe market for a quality content management system.

This man seems to be what I would call a “twit”, which is my new hip term for people that tweet their innermost thoughts and opinions at least once a day. Now, I do believe that he would not have posted that “every CMS sucks” unless he truly meant it. Obviously something so astoundingly awful happened between him and his CMS that pushed him right over the edge. So as a marketer, I now know that at any given moment people are experiencing this loathing for their CMS, which boosts my confidence for the next time I pick up the phone to talk about a quality content management system.

At last, I have discovered a meaningful purpose for Twitter. Now I can rest this weekend.

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